Terms of Service

Effective Date: [January 1 2025]
Last Updated: [January 1 2025]

Welcome to PDFtoWord.co.za (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please refrain from using the Site.


1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to these Terms, including our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.


2. Description of Services

PDFtoWord.co.za provides an online file conversion service that allows users to convert PDF files to Word documents and other related services. We strive to deliver accurate and efficient conversions, but we do not guarantee error-free results.


3. User Responsibilities

When using our Site, you agree to:

  • Provide accurate and lawful information.
  • Use the Site for its intended purposes only.
  • Avoid uploading files that are illegal, harmful, or violate the rights of others.
  • Refrain from attempting to disrupt or harm our Site, servers, or infrastructure.

You are solely responsible for the content of any files you upload and the consequences of their use after conversion.


4. File Uploads and Processing

  • Uploaded files are processed for the sole purpose of providing the requested conversion.
  • Files are automatically deleted from our servers within [“2 hours”] after processing.
  • We do not access, review, or retain your files for any other purpose.

By uploading files, you confirm that you have the legal right to use and process the content.


5. Restrictions

You may not:

  • Use the Site to distribute malware, viruses, or other malicious code.
  • Engage in unauthorized scraping, data mining, or other automated access methods.
  • Use the service for commercial purposes without prior authorization from us.
  • Resell or redistribute our services without permission.

Violating these restrictions may result in suspension or termination of your access to the Site.


6. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is the property of PDFtoWord.co.za and protected under copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or use our content without prior written permission.


7. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we strive to maintain high-quality services, we do not guarantee:

  • That the Site will be error-free, secure, or uninterrupted.
  • The accuracy or reliability of converted files.

8. Limitation of Liability

To the fullest extent permitted by law, PDFtoWord.co.za shall not be liable for:

  • Any direct, indirect, incidental, consequential, or special damages arising from the use of or inability to use our services.
  • Loss of data, profits, or business due to file errors or system failures.

Your use of the Site and services is at your own risk.


9. Payment and Refund Policy

Certain services on PDFtoWord.co.za may require payment. By making a payment, you agree to:

  • Provide accurate billing information.
  • Abide by the pricing and refund policies listed at the time of purchase.

Refunds, if applicable, will be issued at our sole discretion and in accordance with our refund policy.


10. Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, if you violate these Terms or engage in unauthorized use of the Site.


Our Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites. Your interactions with third-party services are at your own risk.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to conflict of laws principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in South Africa.


13. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated Terms.


14. Contact Information

If you have questions or concerns about these Terms, please contact us:

Email: info @ pdftoword.co.za