PDF TO WORD

Privacy Policy

Effective Date: [January 1 ,2025]
Last Updated: [January 1 ,2025]

At PDFtoWord.co.za (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (the “Site”) to convert PDF files to Word documents or access other services.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1. Information You Provide
We collect personal information you provide when using our services, such as:

  • Email addresses (if provided for file delivery or communication).
  • Uploaded files (PDFs) for conversion purposes.

1.2. Information Automatically Collected
We collect certain information automatically, including:

  • IP address.
  • Browser type and version.
  • Device type and operating system.
  • Date and time of access.
  • Pages viewed on the Site.

1.3. Uploaded Files
The files you upload for conversion are processed securely. We do not store your files longer than necessary to complete the conversion. Typically, uploaded files are automatically deleted from our servers within [“2 hours“] after the conversion process is complete.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide file conversion services (e.g., PDF to Word).
  • To improve and optimize the Site and our services.
  • To respond to inquiries or customer support requests.
  • To send optional updates, promotions, or newsletters (if you’ve opted in).

Uploaded files are only used to provide the requested conversion service and are not accessed or shared for any other purpose.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We use third-party services to help process file conversions, analytics, and site performance. These providers are bound by confidentiality agreements.
  • Legal Obligations: If required by law, we may share your information to comply with legal processes or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on PDFtoWord.co.za. Cookies help us:

  • Track website performance and visitor behavior.
  • Understand and optimize user interactions.
  • Provide a seamless and personalized experience.

You can disable cookies through your browser settings, but some features of the Site may not function properly without them.

5. Data Security

We take your data security seriously and implement appropriate technical and organizational measures to safeguard your information. These include:

  • Secure file uploads and encrypted connections (e.g., HTTPS).
  • Automatic deletion of uploaded files after processing.

While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use the Site with this understanding.

6. Your Rights

As a user, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your data, including uploaded files (subject to legal or operational requirements).
  • Objection: Opt out of receiving promotional communications.

To exercise your rights, contact us at [info @ pdftoword.co.za].

7. Uploaded Files Policy

Uploaded files are only used for conversion purposes.

  • Files are not stored permanently on our servers.
  • Files are automatically deleted within [“2 hours”] after conversion.
  • We do not review, share, or access the content of uploaded files unless required by law.

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@pdftoword.co.za

This Privacy Policy is designed to comply with relevant privacy regulations, including the General Data Protection Regulation (GDPR) and Protection of Personal Information Act (POPIA) applicable in South Africa.